Welcome to Alacracy LLC! We are pleased to offer you high-quality rugs and rugs, delivering them safely and promptly to your door. Below are our shipping terms, applicable to all orders within the United States.
- Shipping Within the United States
All products are shipped only within the United States. We are committed to providing you with efficient and secure shipping services to ensure your order arrives quickly. - Shipping Time
After you complete your order and make payment, we typically process and ship it within 3-5 business days. Afterward, you will receive an email with order tracking information. Generally, shipping time from shipment to your address is 5-7 business days, but the exact time may vary depending on the destination. - Shipping Costs
Shipping costs will be clearly listed at checkout, regardless of the shipping method you choose. Please note that all shipping costs are calculated in US Dollars (USD) and are non-refundable. - Partner Courier Companies
We partner with several reliable courier companies to ensure your order arrives safely and on time. The specific courier company may vary depending on the order; common options include USPS, FedEx, and UPS. - Order Tracking
Once your order is shipped, we will send you a confirmation email containing a tracking number. You can use this number to track your package status online at any time. - Shipping Issues
If you encounter any problems during shipping, such as late arrival or package damage, please contact our customer service team immediately. We will do our best to resolve the issue and ensure your satisfaction.
Thank you for choosing Alacracy LLC. We look forward to providing you with high-quality carpets and rugs, as well as excellent service! Please feel free to contact us with any questions.